Programme Management Assistant, Santiago
Programme Management Assistant, Santiago

Job description

Organization:ECLAC - Economic Commission for Latin America and the Caribbean
Category:Program Management
Grade: G-6
Deadline: 7 February 2017


Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

Appointment against this post is on a local basis. The candidate will be responsible for any travel expenses incurred in order to take any examination at the duty station. The candidate would be responsible for any travel, shipment relocation or family arrangements and costs, which may be required to assume this position as a local recruit at the duty station, if selected.

Extension of the appointment is subject to Extension of the mandate and/or the availability of the funds.

Organizational Setting and Reporting

This position is located in the Programme Management Unit in the Programme Planning and Operations Division.

The Economic Commission for Latin America and the Caribbean (ECLAC) is one of the five regional commissions of the United Nations. It was founded in 1948 with the purpose of contributing to the region's economic and social development. Its mission includes supporting the design, monitoring and evaluation of public policies and the provision of advisory services, expertise and training to Governments, as well as support for regional and international cooperation and coordination activities. Please visit our website at for further information.

Duties and Responsibilities

Under the overall supervision of the Chief of Programme Planning and Operations Division and the direct supervision of the Chief Programme Management Unit, the incumbent will be responsible for the following duties:

Participates in the implementation and use of UMOJA and its four components: ECC, ESS, SRM and BI.

Participates in general in the provision of Business Intelligence Services, particularly in the cross-functional data analysis.

Supports the monitoring of key indicators and activities, such as revenues, expenditures, and transactions, by using Key Metrics in the BI.

Applies Workspace analysis, Bex, Webl and dashboards in the generation of management reports for monitoring and for organizational accountability purposes.

Follows up and contributes to the development of repository of projects and programmes (SAP-HANA) and dashboards with colleagues from other Departments of the UN Secretariat.

Customizes applications of BI for monitoring and reporting purposes.

Improves current reports for the administration of extrabudgetary funds, including further improving the timeliness of responses to client departments and offices.

Provide assistance in the retrieval, formatting and verification of reports obtained from Umoja; verify the accuracy of extracted data bringing discrepancies to the attention of the Project Officers for necessary adjustments.

Develops and tests reports using UN established standards.

Serves as team member in the planning, specification, design, development, implementation and support of computer application systems; independently liaises with users to define and specify requirements.

Prepares technical and user documentation, as well as training materials and conducts technical presentations.

Prepares and delivers training sessions on relevant computer applications already deployed.

Enhances reporting systems relating to the implementation of extra budgetary funds to ensure the economical and proper use of resources;

Maintains functional specifications for computer application systems, programs and procedures developed and/or modified.

Provides support and responds to ad-hoc users requests.

Drafts correspondence and communications, including work plan revisions and other related issues, as well as prepares unit contributions for a variety of periodic reports.

Performs other duties as assigned.


High school diploma or equivalent is required. Studies on information system programming and management is required. Studies on accounting or finance is required.

Work Experiance

At least seven years of experience in programme or project administration, technical cooperation or related area are required. Experience in information systems analysis, systems administration and maintenance and software development is required. Experience in managing ERP systems is required. Experience in management of development cooperation projects is desirable. Management of data bases and in preparing complex management reports and presentations is desirable. Experience providing training in information system analysis is desirable.


Professionalism: Knowledge of organizational software and application systems. Knowledge of workflow and document flow processes, knowledge of technical cooperation processes ability to conduct research and gather information from a wide variety of standard and non-standard sources. Ability to respond to changing requirements and assignments, ability to apply good judgment in the context of assignments given. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Client Orientation: Considers all those to whom services are provided to be 'clients' and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.


English and Spanish are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written Spanish and English is required. Knowledge of another official United Nations language is an advantage.

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