Chief of Service, Conduct and Discipline, Bangui, Central African Republic
Chief of Service, Conduct and Discipline, Bangui, Central African Republic

Job description

Organization:DFS - Department of Field Support
Category:Human Resource Management
Grade: D-1
Deadline: 6 February 2017


Extension of the appointment is subject to Extension of the mandate and/or the availability of the funds.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

Organizational Setting and Reporting

This position is located in Bangui within the United Nations Multidimensional Integrated Stabilization Mission in Central Africa Republic (MINUSCA) The Chief of Service, Conduct and Discipline (C/CDT) reports to the Special Representative of the Secretary-General (SRSG) through the Chief of Staff.

Duties and Responsibilities

Within delegated authority, the Chief of Service, Conduct and Discipline will assume the following responsibilities

Provides strategic guidance and technical assistance to mission leadership, and the SRSG/Force Commander in particular, on addressing the full range of conduct and discipline issues pertaining to the mission's military, police and civilian personnel, and on planning and managing the implementation of the conduct and discipline programme and related activities.

Provides strategic vision, guidance, leadership to and overall management of the Conduct and Discipline

Team (CDT) and its staff; formulates and directs the implementation of the work programme; oversees and coordinates programmed activities, including prevention, enforcement and remedial action for misconduct by UN peacekeeping personnel, and other initiatives, ensuring appropriate coordination and integration with the mission's general mandate, and with all its components (e.g. gender, human rights, child protection, legal affairs, personnel, security, etc.) and other UN entities; provides programmatic/substantive reviews of work and draft reports prepared by others.

Ensures prompt reporting and follow up of CDT cases, in particular SEA cases, to the SRSG and relevant HQ components; ensures and oversees an efficient case management process.

Liaises with the UN's Office of Internal Oversight Services, the UN Country Team and other UN entities, as well as with government officials, political leaders, NGOs, leaders of civil society, regional/sub-regional actors and organizations, the diplomatic community, etc., operating within the mission area, and ensures effective coordination of activities on conduct and discipline activities, including victim assistance. Serves as the focal point for the SRSG's SEA Task Force, to include management of agendas and follow up actions.

Ensures the development and implementation of awareness building and preventive programmes, as well as of effective measures/systems to detect personnel misconduct, to ensure compliance with UN standards of conduct and to monitor and evaluate all forms of misconduct for all categories of UN peacekeeping personnel.

Provides guidance and oversees the implementation of the training strategy and training activities on the prevention of sexual exploitation and abuse and other forms of misconduct at the mission level.

Provides input for the mission on conduct and discipline issues to the local and international media.

Oversees input for the Secretary-General's reports to the Security Council on conduct and discipline related activities of the mission, as well as briefings to the Security Council and other such documents.

Analyzes implications of emerging issues/trends and formulates recommendations on possible strategies and measures to address them.

Participates in meetings within and external to the mission, providing substantive expertise; represents the mission at international, regional or national meetings; may serve on committees concerned with conduct and discipline issues, as relevant.

Leads and supervises the organization of meetings, seminars, etc. on substantive issues; manages the substantive preparation and organization of such meetings or seminars.
Oversees the unit's outputs to ensure that products meet UN high-quality standards, that reports are clear, objective and based on comprehensive data and that they comply with the relevant mandates.

Undertakes or oversees the programmatic/administrative tasks necessary for the functioning of the unit, including preparation of budgets, reporting on budget/programme performance, evaluation of staff performance (PAS), and preparation of inputs for results-based budgeting.

Serves as the CDT hiring manager, to include interviewing , evaluating, and recommending candidates for job openings, taking due account of gender and geographical balance.

Manages, guides, develops, and trains staff under his/her supervision.

Supervises the activities of focal points working on conduct and discipline issues in field locations, and provides support to SEA prevention teams.

Fosters teamwork and communication among staff in the unit and across organizational boundaries.

Performs other duties as required.


Advanced university degree (Master's degree or equivalent) in business or public administration, law or related area.

A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.

Work Experiance

A minimum of 15 years of progressively responsible professional experience in the field of policy, conduct and discipline, human resources, law, personnel dispute resolution processes or management.

Experience in information analysis and problem solving in administration or legal contexts in large organizations.

Proven track record of excellent management and technical leadership skills.

Experience with the application of UN rules and regulations related to conduct and discipline is also desirable.

Experience designing and implementing programmes aimed at preventing and responding to sexual exploitation and abuse in conflict or post-conflict countries is desirable.


Professionalism - In-depth knowledge of the strategic direction of a peacekeeping Mission and its operations, and understanding of the political, social and economic environment and their impact on the implementation of the Mission's mandate; Expert knowledge of conduct and discipline issues in general and of issues being supervised; Demonstrated in-depth understanding of peacekeeping operations generally and issues affecting personnel, human rights and legal issues. Ability to produce reports and conduct presentations by clearly formulating positions on issues, articulating options concisely, making and defending recommendations; ability to communicate with diverse groups papers on technical issues and to review and edit the work of others. Ability to apply UN rules, regulations, policies and guidelines in work situations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; Demonstrates commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of peace operations; Provides leadership and take responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; Demonstrates knowledge of strategies and commitment to the goal of achieving gender balance in staffing.

Communication - Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. Ability to communicate CDT's goals in the context of the Mission's strategic direction and to partner with civil society and relevant officials in the host country; Ability to transform mandate objectives into result-oriented work programme and manage the same; Demonstrated capacity for intellectual leadership; conceptual and strategic analytical capacity; and ability to thoroughly analyze and evaluate critical matters pertaining to a broad spectrum of conduct and discipline issues/problems; Demonstrated capacity for original and creative thinking, independent judgement and discretion in advising on and handling major policy, project and other sensitive and confidential issues/problems.

Teamwork - Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Leadership - Serves as a role model that other people want to follow: empowers others to translate vision into results; Proactive in developing strategies to accomplish objectives; Establish and maintain relationships with a broad range of people to understand needs and gain support; Anticipate and resolve conflicts by pursuing mutually agreeable solutions; Drive for change and improvements; Does not accept the status quo; Shows the courage to take unpopular stands.

Judgement and decision-making - Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; Gathers relevant information before making a decision; Considers positive and negative impacts of decisions prior to making them; Takes decisions with an eye on the impact on others and on the Organization; Proposes a course of action or makes a recommendation based on all available information; Checks assumptions against facts; Determines if the actions proposed will satisfy both the expressed and underlying needs for the decision; Makes tough decisions when necessary.


English and French are the working languages of the UN.

For this position, fluency in oral and written English and French is required.

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