The General Secretariat directs all the administrative and financial aspects of the Union's activities, including the implementation of the provisions of the administrative regulations on operational questions, the dissemination of information on telecommunication matters for operational and other purposes, the provision of legal advice to the Bureaux of the Union and the departments of the General Secretariat, logistic support to the Union's activities including conferences, the coordination of the work of the Union with other international organizations, the dissemination of information to the Member States and Sector Members, press, corporate and individual users of telecommunications and the general public. The General Secretariat is also responsible for the organization of world telecommunication exhibitions and forums.
Within the General Secretariat, the Strategic Planning and Membership Department (SPM) advises the Secretary-General on strategic challenges and their implications for the Union in the fast evolving telecommunications/ICT environment; develops forward-looking strategic proposals to the ITU management team with a view to ensuring that the organization meets the objectives assigned by the membership; plans and coordinates the corporative and strategic activities with a view to ensuring their accordance with membership objectives; organizes and provides secretariat services to the Plenipotentiary Conference, Council, and other meetings in the general secretariat in order to achieve a high level of involvement from Member States and Sector Members, develops and maintains sound relations with Member States, Sector Members and other entities, the UN and other international organizations. The Department is also responsible for providing expert advice on communication and promotion strategies and for developing and implementing the Union's corporate communication plan in cooperation with the three Sectors with a view to promoting ITU leadership in the field of telecommunications and ICT.
Develop corporate communications tools, texts and messaging, slide decks
Develop written and social media content
Help manage externally sourced projects, such as infographic development and video production
Liaise with external partners (email and phone)
Conduct research and analysis on specific thematic areas
Assist the team with logistics/organizational activities around ITU events
University degree in communications, marketing and/or journalism.
Demonstrated ability to write good quality content especially for digital and online channels will be tested. Understanding of corporate and strategic communications will also be tested.
ITU internships are preferably open to graduate university students, preferably from a communications and/or
markerting program, or junior professionals with limited working experience.
High-level writing skills (ability will be tested) to develop various types of corporate and digital content for the ITU's
communication channels and internal policy documents related to Communications activities. Knowledge of
Sharepoint, Wordpress is an asset.
Good social media skills and an understanding of how to leverage social media
Well-organized, methodical approach to work
Polite and personable team player who is able to liaise with people at all levels, by phone, email and in person.
Excellent knowledge of English for conducting research and producing documents (drafting and editing).
Advanced knowledge of English for editing will be valued. Advanced language skills in other official languages of
the UN would be an asset (French, Spanish, Russian, Chinese, Arabic)